Privacy Policy

Privacy Policy

Effective Date:  18 May 2024

Introduction

At TunnelBiz Cloud Voice Over, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our cloud-based voice communication services.

Information We Collect

1. Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.
2. Usage Information: We may collect information about how you use our services, including call logs, voicemail messages, and other communication data.
3. Device Information: We may collect information about the devices you use to access our services, including device identifiers, IP address, and browser type.

How We Use Your Information

1. Providing Services: We use your information to deliver our cloud-based voice communication services, including processing calls, managing accounts, and providing customer support.
2. Improving Services: We may use your information to analyze usage trends, troubleshoot issues, and improve the quality and performance of our services.
3. Communications: We may use your contact information to send you service-related updates, notifications, and promotional offers. You can opt out of receiving marketing communications at any time.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and cloud hosting providers.
2. Legal Compliance: We may disclose your information when required by law or in response to legal requests or court orders.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You can also request a copy of your data or object to the processing of your information. To exercise these rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at staff@tunnelbiz.com